11 June 2025
According to the reports of McKinsey it states that the e-commerce is demanding the efficiency of the last-mile delivery solutions. It also states that the automation has the potential to grow the efficiency in the last-mile delivery, and it also expects the robots delivering packages directly to customers' doors beyond 2030, which is insane.
Customers are demanding more delivery providers, which is highly competitive. The technology is so important in the last-mile delivery that it is going the affect the overall ecosystem.
This graph shows us the comparison between the growth of e-commerce sales and last-mile delivery volumes from 2020-2027, which reflects and shows how closely they are linked.
The majority of players in the road transportation industry are contributing to the transport and logistics sector; they are actually small entrepreneurs who are running family-owned businesses.
With the more organised approach towards transport and logistics activities due to the emergence of the global third-party logistics, the demand for trained employees with a specific skill set is expected to increase in the future.
According to the reports by KPMG, it shows us the importance of automated replenishment and dynamic route optimization to meet the needs and demands of e-commerce logistics.
McKinsey states that the urban and rural penetration in the urban areas is dominating e-commerce, and the rural regions are witnessing growth because of the improved digital access and infrastructure.
There is an increase and growing focus on eco-friendly delivery methods, which include the adoption of electric vehicles and green logistics practices.
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